Cancellation & Refund Policy
Booking canceled prior to 12 hours of the reporting time won’t recur any charge and in case the payment has already been made the customer will be eligible for a 100% refund. The customer will be eligible for a 70% refund given the case the ride is canceled 6 to 11 hours before the reporting time. Rides canceled 3 to 6 hours prior to the reporting time will be eligible to get a 50% refund and no refund will be made for rides canceled with less than 3 hours to the reporting time.
Notwithstanding this, Giriraj Tours & Travels. may at its sole discretion agree to a refund of the payment after deducting relevant charges and such relevant charges are to be solely decided by Giriraj Tours & Travels.